How Your Subscription Works

No additional devices or equipment required.

1. Choose Your Plan

Select a monthly or annual subscription and complete your purchase on the website.

2. We'll Set Up Your Account

We'll ask for a few details, including your emergency escalation contacts. These contacts are verified so we can provide effective support if you ever need assistance.

3. Download the App and Get Started

Download the SoloProtect Safety App from the App Store or Google Play and sign in using your account details. From that point, you'll have access to emergency alerts, location sharing, Check-In functionality, and 24/7 monitored support whenever you need it.

What’s included with SoloProtect Mobile

Included with all SoloProtect Mobile subscriptions.

Red Alert (Panic Button)

Quickly connect to a trained operator in our Monitoring Centre. They locate you and take action to get the right help when it’s needed.

Check-In

Share important context before an activity so operators understand where you are, what you’re doing, and when you’re expected back.

24/7 Emergency Support

Professional monitoring is available around the clock, ready to escalate to emergency services or trusted contacts if required.

Frequently asked questions

Everything you need to know before subscribing to SoloProtect Mobile


SoloProtect Mobile is a subscription service, billed monthly or annually. This ensures you have continuous access to 24/7 monitored personal safety support.

Yes. You can cancel your subscription at any time, with no long-term contracts or cancellation fees.

After subscribing, you’ll receive an order confirmation email with a link to provide details of your trusted escalation contacts. These are the people we would notify if support is needed.

Once we receive this information, we’ll set up your access and send you clear instructions for downloading and signing in to the app. As soon as you’re logged in, you’ll have full access to all features and 24/7 monitored support.

Your alert is handled by trained operators in our UK-based Monitoring Centre, available 24/7 to assess the situation and request help if needed.

SoloProtect is designed for everyday personal safety. You can use it whenever something doesn’t feel right, as well as in the event of an emergency.

Translation missing: en.general.search.loading